Application Development Lifecycle Support

Moving an application into production is a day for celebration for the R&D team. However, what often seems to be the end of an effort is really just the beginning. The value of an application does not lie in the ability to create it, but to see it generate the expected value in front of the users.

Lionbridge's Production Support services monitor application performance and address issues to minimize the disruption to your business during the application development lifecycle. Outsourcing your production support to Lionbridge ensures the highest levels of application availability and performance, enabling you to:

  • Immediately respond to failures, deploy workarounds, and complete repairs.
  • Consolidate issue tracking and incidence reporting, ensuring greater data capture and more accurate root cause and impact analysis
  • Reduce costs by engaging low cost resources in India and China and leveraging economies of scale inherent in a large-scale, managed facility

Lionbridge's core Production Support offerings include:

  • Capacity management
  • Server monitoring
  • Network monitoring
  • Server availability
  • Servers, networking devices, storage devices
  • Generic applications availability
  • Web applications, mail applications, FTP applications
  • Database server applications
  • Customized applications availability
  • Portal applications and subsystems
  • Web servers and associated database servers
  • Data replication services
  • Third-party applications
  • Continuity management
  • Resource utilization