Business Process Outsourcing Services

Reaping the Benefits of Highly-Skilled Business Process Outsourcing

Outsourcing is often viewed as synonymous with IT — running IT like a business to boost value and top-line growth. Whether it was Ireland in the 1980s or India and China today, engaging an "offshore" partner was the responsibility of the CIO. The CIO's charge was to find skilled talent at lower costs, and to identify work that was transactional and routine enough to be managed remotely.

Today, outsourcing services are no longer limited to IT. The opportunity to outsource other functions, both routine and higher value business services, has never been more compelling. Talent pools in lower cost regions are broader and deeper than ever before. Moreover, IT has experienced tremendous gains in productivity and reach by engaging the scale and cost benefits of global business process automation. The time has now come for others at the leadership table to realize similar gains:

• Human Resources - benefits administration, development of training materials, background checks and data management can all be managed in low cost, highly efficient globally sourced development centers
• Finance and Accounting - accounts payable and receivable, invoicing and FX calculations can be done faster and at a lower cost than managing these services in-house or domestically

Selecting the right partner also is more important than ever. Your new global business teams must be integrated into your corporate culture, understand your markets and expectations, and be ready to respond to demand from a global audience of employees and customers.

Lionbridge understands these challenges and we are uniquely positioned to assist enterprises in capturing the benefits of operating successfully in a globally sourced model. Our Business Process Services blend our advanced process capabilities and domain expertise with our global delivery methodologies and infrastructure. With 50 service centers in 26 countries, including development centers in India and China, Lionbridge has the global scale and disciplined governance and management processes you need to operate globally for the first time, or to expand your current global sourcing strategy.