Creating Global Web Site Standards That Work
by Ron Rogowski, Forrester Research, Inc. March 14, 2006 |
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Effective global Web site standards can cut costs and strengthen brands, yet most global organizations' site standards are met with disdain or outright resistance. More than 75% of respondents to a recent Forrester survey receive complaints from local offices because their global Web standards are too rigid, poorly communicated, and lack local relevance. To create effective global site standards, firms should follow four steps to define, create, deploy, and enforce their standards.